Last updated: February 6, 2026
Who We Are
Kelvc is operated by kelvc LLC, a Wyoming Limited Liability Company, with its business address at 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA. We specialize in ear care products and serve customers primarily in the United Kingdom through our website kelvc.uk.
What Information We Collect
We collect only the information necessary to process and fulfill your order:
.Name and shipping address
.Email address (for order confirmation and tracking updates)
.Payment information (processed securely by Shopify Payments)
How We Use Your Information
.To process your payment and fulfill your order
.To provide shipping and tracking information
.To respond to customer service inquiries
.To comply with legal obligations
International Data Transfers
As an international business:
.Your order and shipping information is shared with our logistics partners to fulfill and ship your order
.These transfers are necessary for the performance of our contract with you (to deliver the products you ordered)
Payment Processing
All payments are processed securely through our certified payment service providers. We do not store or have access to your complete payment card details. Your payment information is encrypted and processed in compliance with PCI DSS security standards.
Your Rights (UK Customers)
Under UK data protection laws (UK GDPR), you have the right to:
.Access the personal information we hold about you
.Request correction of inaccurate information
.Request deletion of your information (subject to legal requirements)
.Object to or restrict processing of your information
.Data portability (where applicable)
To exercise these rights, please contact us at: support@kelvc.uk
Data Retention
We retain your order information for as long as necessary to:
.Fulfill your order and handle any returns or warranties
.Comply with legal and tax obligations (typically 7 years for tax records)
.Resolve any disputes
Third-Party Services
Our store is powered by Shopify Inc., which processes data on our behalf. Shopify's privacy practices can be reviewed at Shopify's Privacy Policy.
Contact Information
For any questions about this Privacy Policy or to exercise your data rights:
.Email: support@kelvc.uk
.Business Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA
.UK Representative: Not formally appointed, but we respond promptly to all UK customer inquiries
. UK VAT Registration Number: GB513101262
Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last updated" date.